Comcast Zing!…

Them > I will send a refresh signal to the box. Please make sure it is currently switched on.

Me > it is

Them > Please stay online. I will send the signal in a few seconds.

Me > ok

Me > it seems to be resetting itself

Them > I have sent the signal. Kindly check if it resolved the issue.

Me > or it could have been one of its reboots

Me >it is rebooting again

Me > how many times should it reboot?

Them > Please inform me if it resolved the issue, Mr. Smith.

Me > well it is rebooting for the fourth time right now, so I think that it did not

Them > Would you like me to book a technician to check your box and your connection? I can certainly do that for you, today.

Me > fifth time

Me > sounds good